Privacy Policy

Privacy Policy

At Goldenrod Movers, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website or use our moving and storage services. By accessing or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information when you use our services:

Personal Identifiable Information (PII): This includes your name, address, phone number, email address, payment information, and other details you provide during the booking process.

Service Information: Details about the moving services you request, such as the type of move (local, long-distance, commercial, etc.), the date, inventory of items, and any special requirements.

Payment Information: If you make a payment for our services, we collect payment-related information, such as your credit card details, billing address, and other transaction information.

Communication Data: Any correspondence, including emails, phone calls, and other forms of communication you have with our customer support team.

Website Data: We collect information related to your use of our website, including browsing behavior, device information, and cookies. This helps us improve our website and services.

2. How We Use Your Information

We use the information we collect for the following purposes:

Providing Services: To process your booking, manage your move, and provide moving and storage services as requested.

Communication: To communicate with you about your move, confirm booking details, address inquiries, and send service updates.

Payment Processing: To process payments securely and manage billing for services rendered.

Marketing and Promotions: With your consent, we may send you promotional materials, discounts, or offers related to our services. You can opt out of marketing communications at any time.

Improving Services: To enhance the quality of our services and website, and to personalize your experience with us.

Compliance with Legal Obligations: To comply with applicable laws, regulations, or legal processes, or to respond to lawful requests from public authorities.

3. How We Share Your Information

Goldenrod Movers does not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us in providing services, such as payment processors, moving subcontractors, and storage facilities. These providers are contractually obligated to protect your personal information and use it only for the purposes for which it was provided.

Legal Requirements: We may disclose your information to comply with legal obligations, protect our rights, or respond to lawful requests from government authorities or regulators.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of any such change in ownership.

4. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. This includes implementing physical, electronic, and managerial safeguards to secure your data.

However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information. You are encouraged to take precautions to protect your personal data as well.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience on our website. Cookies are small data files placed on your device to remember your preferences, improve site functionality, and analyze how you interact with our website.

Types of Cookies We Use:

  • Essential Cookies: Necessary for the basic functioning of our website and services.
  • Performance Cookies: Help us understand how users interact with our website, enabling us to improve user experience.
  • Targeting Cookies: Used to deliver personalized advertising and content to you based on your interests.

You can manage your cookie preferences by adjusting the settings on your browser. However, disabling certain cookies may affect your ability to use some features of our website.

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Correction: You can request access to your personal data and request corrections to any inaccurate or incomplete information.

Opt-out of Marketing Communications: You can opt-out of receiving promotional emails or marketing materials by following the unsubscribe link in our communications or by contacting us directly.

Data Deletion: You may request the deletion of your personal data, subject to applicable laws and regulations. Please note that we may retain certain information for legal or administrative purposes.

Data Portability: In certain circumstances, you can request a copy of your personal data in a structured, commonly used format for transfer to another service provider.

To exercise any of these rights, please contact us at the information provided below.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under 13, we will take steps to delete that information as soon as possible. If you believe we have collected information from a child under 13, please contact us immediately.

8. Changes to This Privacy Policy

Goldenrod Movers reserves the right to modify or update this Privacy Policy at any time. Any changes will be reflected on this page, with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates.

Your continued use of our services after any changes to this Privacy Policy will be considered acceptance of the revised policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Goldenrod Movers
Box 888, Goldenrod, FL 32733, United States
Email: info@goldenrodmovers.com
Phone: +1 (407) 326-3388

By using our services, you acknowledge that you have read and understood this Privacy Policy.

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